QUNU

I've started helping out on Qunu. It's a great little service that matches experts with help-seekers, using IM for real-time chat instead of email, providing a much quicker and better solution to their problems than Usenet or Googling could. I just added their bot to my chat client (kopete, if you're curious), and can make myself available whenever I have downtime or a slow period. If someone needs help in an area that matches something in my profile, then Qunu asks if I want to help. Usually I do, of course, though a couple of times I've had to decline while on a conference call or such.

It's fun to help with users' problems. By this point, I've seen and fixed so much, at least with the common problems, so it's a good feeling when I can help others benefit from that experience.

Check it out at http://www.qunu.com.